Contact — 30 Comments

    • Hi Tim, I need the email address you used for your purchase to look up the sale so that I can reset the password for you.

  1. I was watching one of your video title ” OPEN LATE in pink in the glass” I was using element 2019 and I can not follow what you did to bring the brick file in the work area I go to file open when to my folder get the file in to the work area when trying to do what you did it does not work I can not see the background and the text then I go to file then ” place” it works but I can not do the rest I do not know where rasterize is in element 2019 I end up do it my way it looks crappy can you send me a link to know where the tools are in 2019 do you have video on different version of the software I do not want to buy 2019 and not be able to follow what you did please help me will be appreciated thank trying the trial version of element 2019.

    • Hi, it sounds like you are watching one of my Adobe Photoshop videos and not one of my Photoshop Elements videos. Adobe Photoshop and Photoshop Elements are different programs, they have a lot that is similar but also some major differences. One of those is Rasterize, in Adobe Photoshop it is called Rasterize and you can find that on the popup menu when you right click on the name of a layer. In Photoshop Elements the basic trick works the same but the link is called Simplify instead of Rasterize.

  2. I just signed up and paid for your Photoshop text projects course and can not get access to it. Sign in keeps rejecting my E Mail and password claiming that I need to turn on Cookies in my browser. I have no trouble logging in to every other web address on the planet and have no trouble with my Photoshop Elements 14 on line course and had no problem ordering Elements 18 DVD’s yesterday. So what has happened,

    • Hi Ian, I just checked the site and see that you have been able to log in successfully. It was probably just an internet glitch.

  3. Hi George, Had a hard time trying to contact you today. I just noticed you stopped using FB. Also I tried to email you from your YouTube page but it didn’t work.

    Anyways my question is, what is the best plugin to use to create HDR photos?, I am using PSE 15.



    • Hi Al, I stopped actively using Facebook years ago. I still post videos from YouTube there but I never actually look at Facebook. In Photoshop Elements 15 go to Guided Edit, then Photomerge, and open Photomerge Exposure. That is Photoshop Elements’ HDR tool. But if you are really serious about HDR I recommend a program from Skylum called Aurora HDR (current version is 2019), it is the best HDR program I have come across to date. Costs $99 so a little pricey for a hobby, but for the more serious it is well worth the cost.

  4. George, Nice website! A couple of problems, the link to photolemur sends me this message when I click on it “The link you clicked on requires cookies to be enabled in your browser. We apologize for any inconvenience.” NOt sure how to get around it, checked my browser and kaspersky for cookies, tells me it collects all cookies. Another problem is the link for “send me an email” in your contact page, doesn’t open an email address or composer. Like the idea of the blog! Keep up the great work!

    • Thanks Tim, on the contact page make sure you click on the text in the text field and not just an empty space in the field. On the notice about cookies just try it again in a few minutes, that is a common temporary internet glitch. One more little note, most computer tech and security sites are now recommending against using Kaspersky which is a Russian anti-virus program. Appears that there is a strong possibility that Russia has installed spyware into the program. Windows 10 and Windows 8.1 don’t require an anti-virus program as it is built in to the operating system. For earlier versions of Windows I like ESET which does a great job and doesn’t slow down your computer.

  5. I purchased the Photoshop Elements 13 training some time ago. I have lost my password. When I go to the training site and click on “get new password” it puts a link in my email but it goes right back to the login screen in an endless loop. No way to reset my password. Help please. Thanks.

  6. Hello Mr. Pierson Hope all is well with you. I am Enjoying the 2018 pse course. In watching One of your Youtube, You created a sunset background behind a tree; Very clever!! This gave me hope in the future to Isolate some amateur calligraphy and overlay into a PHOTO. I was perplexed in how I would ever isolate each letter. Hoping by this course and your knowledge I will be able to accomplish this task.
    Be Well Ralph

    • Thanks Ralph, take a look at my card projects on YouTube for more ideas combining text with images. If you are using scanned images of hand drawn calligraphy the biggest problem will be resolution, especially on thinner parts of the letters. What you want to do is scan at a high quality setting and large size then reduce as needed in Photoshop Elements.

  7. I purchased 2018 elements online tutorials and have been watching them for about a week, but the last 2 days it says server not found
    Please Help

    • Hi Tracy, our training sites were down this past weekend while we moved them to a new hosting service. Our previous hosting provider messed up our SSL certificate and that knocked our sites offline. The training sites are now back up and running correctly at the new host with better hosting. You should not experience any more issues.

  8. I sent an email to you asking how to make old fashion photo corners for a digital photo album. Any thing is appreciated.

  9. Sir, I am at my wits end, my straighten image and grid stopped working in x8 photo. I have done the f8 reset to no avail. I have explored options to the best of MY ability. I have this same version on another computer and all is well. Do you have ANY idea what happened? This all happened as I was taking the tour btw. Now THAT’S SAD! I am considering uninstalling and reinstalling, but that still leaves me ignorant. Any suggestions??

    • Hi John, when you are in Photo Paint and you click on the Adjust menu are you seeing Straighten Image in the list? If so is the link grayed out? If not click on that, when the dialog box opens there is a check box to show or hide the grid, above the picture. If Straighten Image is not showing in the menu then check your menu settings. Go to Window/Workspace and set that at Default. Now go to the Adjust menu link, right click on Adjust and choose Customize/Menu Bar/Reset to Default. See if that helps. One of the problems with Corel products and one of their most powerful features is the ability to customize the interface. This also makes it easy to lose things in the menus. I try to keep mine at the defaults.

  10. I have purchased Photoshop elements 15 and adobe elements premiere 15.

    I have an old military blurred picture I am trying to clear the focus and background
    and having a lot of problem. I tried your videos, but you I need a ABC on how because I can not see your courser because it is too fast for me. Can you help with a lot better video or by paper sheet. Any help would be appreciated.

  11. Is it possible to append brushes in Elements 15 to keep certain brushes stored and grouped in a library? For example- within the brush files stored in elements 15 I have several ABR brushes that deal with birds–one group is feathers, another group is a set of bird brushes, another set of different birds– etc. What I would like to be able to do is put all of these “bird” related brushes sets in one library called Birds.

    I can’t seem to find a good explanation to do this?

    I watched your video on how to keep brushes on your desktop or some place else in your computer and then just “load” them into the program temporarily. I will do this from now on but still would like to know how to group similar brushes together even though they may have come from separate sets of brushes.

    I have searched the Adobe helps but find that they really aren’t that helpful. Any info that you could give me, would be greatly appreciated. I will share it with 6 of my friends. We meet once a month as a “elements group”. We are learning together and our focus is using Elements to create Artist Trading Cards for swapping.

    Thank you,

    • Hi Kitty, yes there is a way to combine brushes into a new set. It isn’t a quick process though. Here is how you do it the hard way in Photoshop Elements. Open Photoshop Elements and set up a new file. Select the brush tool so that the Brush Options Panel is displayed. Now click on the brush sample image to bring up the Brush Preset Panel. Click on the icon in the upper right to bring up the save brushes drop down list. In this list click on Save Brushes and give the current brush set a new name, i.e. Birds. Now close and reopen Photoshop Elements. Your new brushes set should be displaying in the Brush Preset Panel. That’s step one.

      Now select that brush set to make it active. You can now delete unwanted brushes from that brush set, in the Brush Preset Panel with your new brush set shown right click on a brush and choose Delete from the popup. That allows you to get rid of the brushes you don’t want, in this case all of the brushes that were copied from the Default brush set when you made the new Birds brush set. Unfortunately this has to be done one brush at a time so it can take a little while. You may want to leave in any useful basic brushes that you use all the time so that you won’t have to switch back to the Default brush set to get to those basic brushes while using the Birds brush set.

      Next you want to copy your Birds brushes into this new file. This is also done one brush at a time. Open one of your Bird brush sets and select a Bird brush, this becomes the active brush. Next switch over to your new Birds brush set, click on the icon in the upper right corner of the Brush Preset Panel and choose Save Brush (it is the top option). This saves the current brush to the current brush set. So basically you are copying brushes from one set to another set one brush at a time.

      So much for Photoshop Elements, now here is the easy way if you have access to Adobe Photoshop. In Adobe Photoshop when you load in a brush set it automatically is appended to the currently open set. So all you need to do is to load your new Bird brushes and then save the new combined set to a new name. Do this to load all of your bird brushes into the one set then delete the brushes you don’t want. To show just the new brush set without appending it again to the current set use the Replace Brushes option instead of the Load Brushes option (the Replace Brushes option of course is not available in Photoshop Elements). The brush delete is still a one at a time process. Both Adobe Photoshop and Photoshop Elements use the same Brushes file format so if you can get to a copy of Adobe Photoshop the process would be faster. But if you are not talking about too many brushes the Photoshop Elements technique will work fine.

  12. Hi,
    I am wondering if you can help me figure out something. I bought Photoshop Elements 15 approx. a month ago and became very frustrated with not being able to open an edited photo saved in my photo file without it being encased in a photoshop icon.
    I am use to editing pics through my system that came with my older camera and when I need to email a picture – I just go to my picture file and choose which one I want to email without any icons interfering.
    When I contacted photoshop through their on line system, a woman took possession of my computer to see what I was referring to. She then advised me to get a “3rd part plug in for PSD files.” but said she could not recommend one. I am not real computer savvy and have no idea of how to do this. I am ready to remove my photoshop program entirely from my computer and try to find some other program for editing. Is there an easy way that you would be able to explain step by step how I can down load a free 3rd party plug in so that my edited JPG pictures get saved into my picture file without being hidden behind photoshop icons?
    I appreciate you help and time. Thank you – Laura

    • Hi Laura, whenever you edit a photo in Photoshop Elements it then saves it as a PSD file which is the default file format for Photoshop Elements and Adobe Photoshop. All you need to do is to do all of your editing and then when you are happy with the file first save it as the PSD then convert that file to whatever format you want for your final. The reason for the PSD file format is to give you complete editing tools. To convert the PSD file to a JPG just use the Save for Web function under the File menu. There you can save for JPG or GIF. Or you can do a Save As and save to the JPG format but the Save for Web gives you more options on the quality of the final JPG file. If you ever want to edit that same picture in the future go back to the PSD file, edit that, then do a new Save for Web. So the work flow is: Open JPG file, Edit file, Save to the PSD format, I would also change the name a bit at this point to protect your original image (File/Save), Save for Web for final output (File/Save for Web).
      Don’t bother asking Adobe anything, they don’t have a clue. No need for any plugins or add ons to Photoshop Elements, it is all built in. Their programmers are great, but their customer service reps are just amateurs. This is a question that I actually get asked quite a bit so I will do a fast video on YouTube this weekend showing the workflow.

  13. Thank you for your reply to my email asking how do I get a magnifying glass when using elements. Your reply was extremely helpful. I reside in England and am so pleased that I decided to take out membership. You make everything so clear in your tutorials so much so that I have now purchased your complete course on elements 13. Thanks George

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